A private sector, partnering organization transforming the student experience of its university partners worldwide

Accredited Programmes:
     L5 Professional Certificate in Management

Student Services
     ongoing development programmes

Accredited Programmes
     L3 Award in Management - delivered annually
     L5 Professional Certificate in Management
     L7 Advanced postgraduate Diploma in Management

Customer Service Programmes

Recruitment & Selection Skills

Selling Skills

Managing Change

Train the Trainer

Team Building

Executive Coaching

Customer Service
     Reception
     Admissions

One Stop Shops
     Ongoing project to create new team in new building

Management Development
     ‘Managing at City College’

Train the Trainer

Customer Service
     IT Help desk
     Information Centre
     School of Construction
     Business School

Change Management
     College-wide Heads of Department

Accredited Programmes:
     L5 Professional Diploma in Management Coaching and Mentoring

Facilitation
     Change management project

Conference paper and speaker - June 2007

Conference paper and speaker - April 2009

Read quotes from the Conference here